By Laura Craven
The New Year often brings new budgets and goals for reducing costs while improving productivity. For this issue of The Expert Interview I spoke with Jim Lety, Imperial Dade’s Director of Janitorial Sales and a champion of productivity initiatives. With over 30 years of experience in the janitorial industry, Jim has held positions with distribution companies, national marketing organizations, chemical manufacturers and a floor equipment manufacturer. For the last 17 years, he has been part of the Imperial Dade team.
LC: What are the major changes that you have seen in recent years that impact facility managers?
JL: One of the most significant changes is the availability of labor to perform the task of cleaning the facility. Turnover is one of the toughest challenges that face many of the facility managers today. Properly training an ever changing workforce on proper product usage is a major challenge.
An answer to such a challenge is the new P.L.U.S. labeling system. The PLUS label system provides a universally understood icon based system to train your team. The label is easy to understand, reduces product waste, encourages proper product usage and requires less time to train.
LC: Saving time is a big factor.
JL: Yes, facility managers are now required to do more with less. They have additional square footage to maintain yet their budgets have been cut and they have fewer employees. Increasing the productivity of their labor is a major challenge.
LC: What can they do to address that issue?
JL: Understanding proper cleaning procedures, including the use of powered equipment, to increase productivity is paramount. I often compare floor care to lawn care. Lawn care companies have equipment purchased based on the increased productivity of their labor. This increased productivity allows the crew to complete each job efficiently and move on to the next project. Floor care productivity can be increased by using equipment designed for the square footage of your facility.
LC: That makes sense, but what about the cost?
JL: Rider equipment pays for itself. There is a minimum 20% increase in productivity compared to a walk-behind scrubber and 500% productivity increase over a mop. New models are available in smaller sizes as well. Micro-riders have the same foot print as a 20 inch walk behind. We have productivity calculators that can determine the ROI based on square footage, frequency of cleaning, and the hourly wage of the crew. It is an investment that really pays off.
LC: Sustainability is a hot topic right now. How does floor care fit into a green cleaning program such as Imperial Dade’s Greensafe Program?
JL: Manufacturers of floor care equipment have been tasked with creating equipment that fits into a green cleaning program. The use of orbital technology prevents cleaning solutions from “slinging” out, or spraying into the area being cleaned. This type of equipment also uses 50-70% less water and chemicals compared to conventional scrubbers. Chemical-free stripping is another process that is ideal in education and healthcare facilities where indoor air quality is critical.
LC: What is something a facilities manager can do today to improve their operations?
JL: Consult with a knowledgeable supplier about their challenges. There are many new cleaning technologies on the market today that can save time and money and produce better results. Also, never trade service for price. Expect both and partner with a supplier that provides the overall best value.
Jim Lety and his team are available to consult with customers about floor care and facilities maintenance programs. Jim can be reached at firstname.lastname@example.org.